'Tis the season for consumerization of IT

December 19, 2011

As the Millennial generation -- those born in the 1980s or later -- becomes the dominant group in the workforce, the trend of personal devices in the enterprise continues to grow.

In August 2011, Bomgar, in conjunction with Isurus Market Research and GigaOM Pro, conducted research on how Millennials approach and interact with technology, uncovering some interesting findings related to the consumerization of IT.

In addition to embracing the use of personal devices (40 percent said they utilize one in the office on a weekly basis), Millennials also tend to be largely independent and attempt to resolve technical issues themselves before involving IT.  While there are certainly some benefits to this self-sufficient behavior, it also underscores the importance of ensuring sound IT policies governing the use of personal devices in the workplace. After all, if employees are attempting to troubleshoot devices without the knowledge of their IT team, there is serious potential for enterprise harm. Read more.