Come Work for Bomgar

Fun. Challenging. Diverse. Different. A career without boundaries.

There are jobs. And then there are opportunities that define your career - and change your life. At Bomgar, we're leading a revolution, and we want you to be part of it. Are you an innovator... a change agent... a visionary? Then you might have what it takes to be a member of our team - a team that promotes your fullest potential.

We're not like other companies. We bend over backwards for our customers - no matter what their size. We value our differences and celebrate diverse thinking. We challenge the status quo. And we never wait for 5 o'clock for the fun to start.

As a member of the Bomgar team, you'll be surrounded by the best and brightest leaders and thinkers in the remote support industry. And while we've established a track record as a strong, successful player, we still maintain the spirit and energy of an entrepreneurial start-up. In fact, our founder, Joel Bomgar, began the company from his car in Mississippi - and embodies the drive and determination reflected in our philosophy.

We're looking for more than talent. We're looking for trailblazers. Creative thinkers. Passionate evangelists. Fun seekers. People who crave excitement and challenge in their career. We're looking for YOU.

Are you ready to start your journey? Are you ready for your own revolution to begin?

We are Bomgar. Are you?

How To Apply:

Applications and resumes submitted via our online application tool, designed to make the application process fast and easy, will receive priority consideration for immediate openings. Our online application is secure using the highest degree of encryption to ensure your data is safe. All resumes are accepted in strict confidence. No agencies please. To apply for current or future openings, simply click on the desired position below for a detailed description and click "Apply Now".

Immediate Openings:

Apply now!

Technology

  >  Quality Assurance Engineer

Location: Ridgeland, MS

Position Summary: The Quality Assurance Engineer is responsible for planning and implementing the quality assurance procedures for daily, milestone and release candidate testing of the Bomgar product line of screen-sharing and remote control technologies. QA Engineer must display individual motivation and the ability to respond with innovation to new technological problems and new product possibilities. As a member of the QA team, will be responsible for the quality of software released to the company’s sales and marketing departments. QA Engineer will also work with current development team creating new products and enhancing existing products.

Responsibilities and Essential Functions  

  • Determine test objectives and standards by studying software requirements, writing test cycle plans, test cases, and test scripts.
  • Meet test objectives by determining testing methods, cycles, phases, and conditions; set up testing environment and equipment.
  • Identify software capability and reliability by conducting functional, system, and performance tests.
  • Resolve testing problems by modifying testing methods during tests; conferring with management to revise test objectives and standards.
  • Maintain testing database by developing defect tracking and regression testing information requirements; designing information system; enter test outcomes; secure data.
  • Report test outcomes by collecting, analyzing, interpreting, summarizing, and displaying data; recommend software changes.

Education / Experience Requirements  

  • B.S. or higher degree in Computer Science or related field
  • 3 to 5 years experience with automated testing, developing standards, reporting research results, software debugging and software testing, and Software Quality Assurance Process.
  • Networking experience required.
  • Knowledge of C++, PHP, and other programming languages a plus
  • Experience in shrink-wrapped software projects a plus
  • Linux, Unix, Windows and Mac experience required.
  • Ability to utilize VMWare

Work Skills  

  • Accuracy and Attention to Detail
  • Self-starter; requires little supervision
  • Excellent verbal and written communication skills
  • Strong time management skills and ability to prioritize
  • Professional demeanor
  • Support and adhere to Company’s Core Values. (http://www.bomgar.com/values.htm)

 

  >  Software Developer - Windows, Linux, Mac OS

Location: Ridgeland, MS

Position Summary: The Software Developer designs and develops product features, tools, and applications used for enhancing Bomgar's remote support software. Developer must display self-motivation and the ability to respond with innovation to new technological problems and new product possibilities.

Responsibilities and Essential Functions  

  • Scope assigned project/tasks and provide accurate time estimates.
  • Responsible for designing, prototyping, documenting specifications, implementing and testing all developed software in the scope of the product.
  • Systematically identify and define problems, evaluate all possible solutions, and implement effective solutions.
  • Work with Quality Assurance personnel in creating all test cases and documentation for the assigned projects/tasks.
  • Communicate problems, risks, or issues with peers and manager.
  • Provide thorough documentation for all development work.
  • Some interaction with technical support and possibly customers in trouble-shooting issues and resolving the respective issues may be required.

Education / Experience Requirements  

  • Bachelor's Degree in Computer Science, Electrical Engineering, or related field; Master's Degree preferred.
  • 3 to 5 years software development experience in C++.
  • Proficient with the entire Software Development Lifecycle (SDLC).
  • Unix, Linux, Windows, and Mac OS experience preferred.
  • Software development experience in PHP is a plus.

Work Skills  

  • Must be self reliant, but be able to communicate and contribute in a team setting.
  • Excellent analytical and problem solving skills
  • Professional demeanor
  • Support and adhere to Company’s Core Values. (http://www.bomgar.com/values.htm)

 

  >  Software Development Engineer

Location: Ridgeland, MS

Position Summary: HOURS: 8:00 a.m. – 5:00 p.m. CONTACT INFORMATION: Send resume w/ CL to Director of HR, Bomgar Corporation, 578 Highland Colony Parkway, Ste. 300, Ridgeland, MS 39157. Note: This position is eligible for company’s Employee Referral Bonus Program.

Responsibilities and Essential Functions
Research, design and develop product features, tools and applications used for enhancing Bomgar’s remote support software. Specific duties include: Research, design prototype, document specifications, implement and test all developed software applications in the scope of the product; convert specifications into requirements, design and proposed solutions; systematically identify and define problems, evaluate all possible solutions, and implement effective solutions; work with Quality Assurance personnel in creating all test cases including integration test and documentation for the assigned projects/tasks, communicate problems, risks and issues with peers and manager; provide thorough documentation for all development work; interact with technical support and possibly customers in trouble-shooting issues and resolving the respective issues, work with C++, Java/J2EE, the entire Software Development Lifecycle(SDLC) etc.
 

Education / Experience Requirements
Must have a Master’s degree in Computer Science, Electrical Engineering, Information Security or a related field plus 2 years of experience. Foreign equivalent degree is acceptable. Will also accept any suitable combination of education, training and/or experience.
 

 

 

  >  Software Development Engineer - Windows, Linux, Mac OS

Location: Ridgeland, MS

Position Summary: The Software Development Engineer researches, designs and develops product features, tools, and applications used for enhancing Bomgar's remote support software. Development Engineer must display self-motivation and the ability to research new product and development trends, respond with innovation to new technological problems and new product possibilities.

Responsibilities and Essential Functions  

  • Scope assigned project/tasks and provide accurate time estimates.
  • Responsible for designing, prototyping, documenting specifications, implementing and testing all developed software in the scope of the product.
  • Systematically identify and define problems, evaluate all possible solutions, and implement effective solutions.
  • Work with Quality Assurance personnel in creating all test cases and documentation for the assigned projects/tasks.
  • Communicate problems, risks, or issues with peers and manager.
  • Provide thorough documentation for all development work.
  • Some interaction with technical support and possibly customers in trouble-shooting issues and resolving the respective issues may be required.

Education / Experience Requirements  

  • Bachelor's Degree in Computer Science, Electrical Engineering, or related field; Master's Degree preferred.
  • 3 to 5 years software development experience in C++.
  • Proficient with the entire Software Development Lifecycle (SDLC).
  • Unix, Linux, Windows, and Mac OS experience preferred.
  • Software development experience in PHP is a plus.

Work Skills  

  • Must be self reliant, but be able to communicate and contribute in a team setting.
  • Excellent analytical and problem solving skills
  • Professional demeanor
  • Willingness to support and adhere to Company’s Core Values. (http://www.bomgar.com/values.htm)

 

Sales

  >  Account Executive (Inside Sales)

Location: Atlanta, GA

Position Summary: The role of an Account Executive is to capture, qualify and close business with prospects who seek information about Bomgar’s solution set via telephone, email, or chat. Additionally this position is expected to generate outbound phone and email activity toward prospects, identified within specified territories and industry verticals, which will benefit from Bomgar’s products.

Responsibilities and Essential Functions
Performs sales activities for an assigned geographic area or product/service line to achieve or exceed assigned revenue objectives.
 

  • Contact prospects and leads to generate interest and qualify needs for Bomgar products.
  • Manage and strategize a territory; maximizing the revenue opportunities within the commercial accounts base, (commercial accounts are defined as generating annual revenues up to and including $250M).
  • Creates and performs sales presentations to match company's products/services with identified needs.
  • Sells products/services through phone, chat, and email contact.
  • Remains knowledgeable of company's products/services to facilitate sales efforts.
  • Maintains sales records and prepares sales reports as required.
  • Send quotes to prospective customers.
  • Maintains regular customer contact (for the calendar year) to ensure satisfaction: * Alerts client to new or improved products/services. *Assess additional client needs within the first year as a customer. *Develops relationships with client. *Relays any client feedback to product development staff.

Education / Experience Requirements  

  • Bachelor's degree or equivalent training in business or sales management.
  • 2-6 years of sales experience preferably in the software industry.
  • Basic computer skills needed and working experience with Salesforce.com a plus.

Work Skills  

  • Effective communication and interpersonal skills.
  • Ability to handle moderate stress at times.
  • Must possess strong organizational and time management skills
  • Willingness to support and adhere to Company’s Core Value (http://www.bomgar.com/values)

 

  >  Demand Generation Rep - Federal

Location: Johns Creek, GA

Position Summary: Partnering with sales executives within assigned regions, the Demand Generation Representative is responsible for the cultivation, generation and qualification of sales leads. The ultimate goal of this position is to generate the volume of sales pipeline opportunities required to exceed the revenue goal for a specific sales region. This position will report directly to the Demand Generation Manager, work closely with regional sales managers and all members of the sales and marketing teams on specific lead generation and qualification programs.

Responsibilities and Essential Functions  

  • Follow-up on targeted outbound marketing campaigns to pre-qualify sales opportunities and schedule meetings for outside sales executives.
  • Work with regional sales executives to conduct territory analysis and prioritize sales opportunities to ensure timely lead qualification.
  • Conduct the research required to understand prospect’s business, technology and product requirements and develop a compelling value proposition.
  • Contact prospective companies to gather key qualification data and qualify opportunities.
  • Build sales pipeline with qualified prospects to achieve the goals and objectives of the company’s annual sales plan.
  • Maintain prospect contact information and notes in salesforce.com.
  • Produce weekly, monthly and quarterly status reports.
  • Meet or exceed individual performance objectives outlined and communicated on a quarterly basis

Education / Experience Requirements  

  • Undergraduate degree in business, marketing, communication or related discipline.
  • Demonstrated track record of prospecting large, diversified, global accounts, with skills including cold-calling, identifying new business and prospecting qualified decision makers.
  • Understanding of business-to-business and technology markets, how they function, the trends and influences they have on clients' businesses.
  • Experience and proficiency conducting Internet research including a familiarity with Hoovers, Yahoo Finance, Google, etc.
  • 3-5 years of business development, telemarketing or inside sales experience with an enterprise software company or telemarketing agency calling on director and executive level targets.
  • Self-starter, goal-oriented, able to work with a high degree of autonomy and deliver measurable results.
  • Experience working with federal agencies.

Work Skills  

  • Work effectively with other members of the sales and marketing teams.
  • Proficiency with sales automation systems such as salesforce.com.
  • Proficiency in MS Word and Excel
  • Excellent verbal and written communication skills.
  • Superb time management and organizational skills.
  • Professional demeanor at all times
  • Willingness to support and adhere to Company’s core values (www.bomgar.com/values)

 

  >  Regional Sales Manager

Location: Atlanta, GA

Position Summary: The role of a Regional Sales Manager is to capture, qualify and close business with prospects of Bomgar’s solution. This position is expected to proactively pursue opportunities within the assigned Federal sector, which will benefit from Bomgar’s products.

Responsibilities and Essential Functions
The role of a Regional Sales Manager is to capture, qualify and close business with prospects of Bomgar’s solution. This position is expected to proactively pursue opportunities within the assigned Federal sector, which will benefit from Bomgar’s products.
 

  • Contact prospects and leads to generate interest and qualify needs for Bomgar products.
  • Manage and strategize a territory; maximizing the revenue opportunities within the enterprise accounts base.
  • Creates and performs sales presentations to match company's products/services with identified needs.
  • Sells products/services through face-to-face meetings, phone and email contact.
  • Remains knowledgeable of company's products/services to facilitate sales efforts.
  • Maintains sales records and prepares sales reports as required.
  • Send quotes to prospective customers.
  • Travel as needed.
  • Maintains regular customer contact (for the calendar year) to ensure satisfaction: *Alerts client to new or improved products/services. *Assess additional client needs within the first year as a customer. *Develops relationships with client. • Relays any client feedback to product development staff.

Education / Experience Requirements  

  • Bachelor's degree or equivalent training in business or sales management.
  • 5 - 10 years of enterprise sales experience in the software industry.
  • Excellent knowledge of Bomgar’s products and pricing practices.
  • Basic computer skills needed and working experience with Salesforce.com a plus.

Work Skills  

  • Effective communication and interpersonal skills.
  • Must possess strong organizational and time management skills
  • Self-starter, motivated to drive and meet revenue goals and objectives.
  • Support and adhere to Company’s Core Values (http://www.bomgar.com/values.htm)

 

Management

  >  Future Opening

Location: Ridgeland, MS

Position Summary: We are always looking for the right people to join us at Bomgar. Interested in future employment opportunities with a great company? Apply Now to submit an application for future consideration. All applications remain on file for one year.

 

 

 

 

 

Apply now!

Bomgar Corporation
Deloitte Technology Fast 500

Bomgar Ranked, for the fourth year in a row, in the Deloitte Technology Fast 500, a ranking of the 500 fastest growing media, technology, life sciences and telecommunications companies in North America

Ranked One of the
Best Places to Work in Mississppi

Best Places to Work in Mississippi

Ranked One of the
Best Places to Work in Atlanta

Best places to work in Atlanta

Best places to work in Atlanta

Bomgar is an equal opportunity employer. Because of the volume of responses, we will only be contacting those candidates selected for interviews. We are grateful to all applicants for their interest in Bomgar.

We're an E-Verify employer: As an employer utilizing E-Verify, we are now required to notify all job applicants that we are using E-Verify to validate their ability to work in the United States.

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, or veteran status.

Employment decisions are based on an individual's knowledge, skills, abilities, job performance, and other qualifications. Bomgar Corporation maintains policies and procedures designed to comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which Bomgar Corporation has facilities.