Remote Support for Windows Mobile Smartphones

Bomgar enables you to gain control of Windows Mobile devices with no pre-installed client. Connect to the end-user no matter where they are located. Remote control of devices running Windows Mobile is very similar to supporting a remote computer. With Bomgar, support reps can:

• Chat with the customer and view the screen
• Use the mouse to control the keys and trackball
• View the device system information [e.g., memory, battery life, software version, etc.]
• Control remote computers tethered to the Windows Mobile smartphone

Remote Control of Windows Mobile
Remote control of Windows Mobile from Windows 7

Customer System Requirements:
Windows Mobile 6.0 - 6.5

Technician System Requirements:
Windows Mobile support can be offered from all supported systems, except Smartphones.

More Information on Windows Mobile Support:
Using Bomgar for Smartphone Support
Smartphone Support: Bomgar Feature Doc (pdf)