Intel® vPro™ Support
Remotely Resolve Issues below the Operating System Using Intel vPro Technology
Your company can now securely control a Intel vPro-enabled PC below its operating system to diagnose, troubleshoot, and resolve system issues.
Eliminate costs of on-site visits or shipping back PCs
Everything breaks down, even your company PC's and IT infrastructure. Unfortunately in today's digital age there's nothing that stops productivity more than a critical system failure on a desktop, laptop or similar device. You need a quick, easy, and secure way to get below the operating system, diagnose, and ultimately fix the problem, whether it's a BIOS setting or if you need to reimage the system.
With Bomgar's Intel vPro Support capability there's no need to send support technicians on-site or ship back PCs with operating system failures. Your support operations will save both time and money. And your mobile work force will be happier as their issues are resolved rapidly.
Capabilities Summary
- Access an Intel vPro-enabled device right from your Bomgar Rep Console.
- Start a secure Bomgar remote session (unattended and attended options).
- View the device at the BIOS level, below the operating system.
- Take action to resolve the issue, including power on or off, reboot to BIOS, reimage, and more.