Bomgar Support

Self Service Center

Bomgar Customers with active maintenance have 24/7 access to detailed technical information and ability to manage their incidents.

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Please be aware that all Bomgar offices will be closed on Monday, February 20th in observance of the Presidents' Day holiday. We will be monitoring issues submitted via the Self Service Center.

Our representatives are on hand Monday through Friday, from 2:00 AM to 7:00 PM (US Central Time), to discuss your remote support needs. We apologize but no representative is currently available for a remote support session. Please use the form below to email support@bomgar.com and a Bomgar Support Representative will reply by email as quickly as possible during our normal business hours.

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Do you have Bomgar 12.1?

Customers with a Bomgar Box and current Maintenance may have 11.1 already available. Use "Check For Updates" to install the latest version.

For more details on upgrading check out our Upgrade process.

For detail maintenance release information see the Bomgar Product Change log.

 

Contact Technical Support

General Email: support@bomgar.com
EMEA Region: emea.support@bomgar.com
APAC Region: apac.support@bomgar.com

Hours: Mon-Fri 2:00am-7:00pm CST
Direct: 601.519.0123
Toll Free: (877) 826-6427
UK: +44 2081232000
France: +33 977198600