Whitepapers

Millennials Whitepaper

CIOs are Struggling to Keep Up
with Millennials’ Expectations

These young and highly mobile users are making their mark—as employees and as customers. They’re more tech-savvy than their predecessors, constantly connected, and generally self-sufficient. But they also have high expectations for instant—and effective—responses when IT support is needed.

Download these 3 complimentary reports.

PCI Compliance Whitepaper

Is your Remote IT Support System
PCI DSS Compliant?

The respected research and consulting firm, Enterprise Management Associates (EMA) has completed an important new white paper- "PCI and Remote Support: How Compliant are the Keys to the Kingdom?"-that details how PCI DSS compliance must be a central concern for organizations utilizing remote IT support.

Download this complimentary report.

HDI Financial Services WhitepaperCould Your IT Support be Compromising Your IT Security?

The verdict is in: cloud-based and peer-to-peer remote IT support systems are not secure! A recent Verizon report on data breaches reveals that remote access and control solutions were the number 1 hacker attack pathway in 2010; accounting for an astonishing 71% of such breaches

Download this complimentary report.

 

Bomgar Product Overview

Enterprise Incident Resolution

Enterprise Remote Support for the Mobile Workforce

HDI Benchmark Report - Computer Industry

HDI Benchmark Report - Education

HDI Benchmark Report - Financial Services

HDI Benchmark Report - Healthcare

HDI Benchmark Report - IT Outsourcers

HDI Benchmark Report - Retail

Maintaining Compliance: Bomgar's Answer to Security Regulations

Maintaining Compliance: HIPAA within Remote Support

Maintaining Compliance: PCI Compliance Whitepaper

Maintaining Compliance: SOX within Remote Support


 

 

 

Secure, Compliant Virtual Support for Healthcare

Securing Support for Financial Services

Securing Support at the Federal Level

Securing Support for State Government Agencies

Simplifying the Campus Help Desk

Simplifying Support for IT Outsourcers

Supporting the New Reality of the Remote Workforce

Symantec - Bomgar Penetration Test

Unified Remote Support

Virtual Support Security

Virtualizing Support IDC Whitepaper

Why Consolidate Remote Support